AMSPAR

Qualifications

AMSPAR and City & Guilds work together to provide qualifications recognised by Ofqual for the sector.

A range of qualifications are offered.

Medical Administration

Are you a caring person who enjoys working with and for others? Do you enjoy working as part of a team? If the answers are yes, then you could be an ideal person to work in medical administration.

As a medical administrator or receptionist you will fulfil a very important role within a health care environment. You will be part of the ‘front - line’ staff and often the first port of call for patient and relative enquiries, either by telephone or in person. You will also be involved in the electronic “Choose and Book” scheme. The impression that you make on these people will influence their opinion of the organisation that you work for. You will also work as part of a team and liaise with a variety of colleagues and health care professionals.

The medical receptionist or administrator can choose to work within general practice, hospitals, clinics or private practice.

Certificate in Medical Administration

(Level 2)

Studying for the Certificate in Medical Administration will equip you with the knowledge and skills required for this interesting and challenging role. It will also provide you with a stepping stone into your career.

The Course

For the Certificate you will need to complete 4 mandatory units and achieve 29 credits:
220 L2 Medical Terminology (6 Credits)
221 L2 Administration Skills in a Medical Environment (8 credits)
222 L2 Communication Skills in a Medical Environment (6 credits)
335 L3 Medical Principles for the Administrator (9 credits)

Diploma in Medical Administration

(Level 2)

For the Diploma in Medical Administration you will need to complete 5 mandatory units achieving 38 credits plus 11 credits from the optional units
220 L2 Medical Terminology (6 Credits)
221 L2 Administration Skills in a Medical Environment (8 credits)
222 L2 Communication Skills in a Medical Environment (6 credits)
223 L2 Working in the NHS (9 credits)
335 L3 Medical Principles for the Administrator (9 credits)

Optional units:
224 L2 Work Experience in a Medical Environment (5 credits)
225 L2 Medical Word Processing (9 credits)
226 L3 Production of Medical Documents from Recorded Speech (6 credits)
801 L1 Spreadsheet Software (3 Credits)
802 L1 Database Software (3 Credits)
803 L1 Presentation Software (3 Credits)
804 L2 Word Processing Software (4 credits)
805 L2 Spreadsheet Software (4 Credits)
806 L2 Database Software (4 credits)
807 L2 Presentation Software (4 Credits)

Both programmes are available for full or part time study depending on the arrangements of the training provider. The average length of the course is 12 months and is suitable for both school leavers and mature students.

The Certificate and Diploma are the nationally recognised qualifications designed for medical receptionists / administrators in the UK and is accredited by Ofqual within the Qualifications and Credit Framework at Level 2.

Students who successfully complete the full programme are eligible to become Members of AMSPAR. They are then entitled to post-nominals after their name.

AMSPAR   :   The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists                 © 2005-2014

Registered Charity Number 313310                 Registered in England and Wales, Company Number 850300                 info@amspar.com
Tavistock House North, Tavistock Square, London WC1H 9LN                 Telephone: 020 7387 6005

http://www.amspar.com/qualifications/medical-administration-2.php
Last updated: Saturday, 19th April 2014