Qualifications

A range of qualifications are offered.

The AMSPAR Certificate in Health Service Administration

Non-NQF Award

The AMSPAR Certificate in Health Service Administration is designed for Primary and Secondary Care administrators in post. It is desirable that candidates are in post for at least 6 months prior to commencing this course as it requires some level of work experience from the candidate. The course covers the following areas:

Confidentiality, Ethics and the Role of the Administrator within the multi-disciplinary health team
Communication Skills, Patient Care and Discrimination Awareness within health care
Processing repeat prescriptions, managing appointment systems and tracking patient notes
Administrators’ duty of care in relation to Health and Safety in a clinical environment
Quality issues in patient care including Medical Audit
Complaint procedures and the causes, prevention and methods of dealing with patient aggressive behaviour
Continuing Professional Development (CPD) and the benefits of self-development

This qualification will be awarded to candidates who pass the assignment. There is no examination.

The AMSPAR Certificate in Health Service Administration has not been submitted for inclusion in the National Qualifications Framework however AMSPAR has endeavoured to comply with the standards set down by the Regulatory Authorities.

This qualification can be delivered through in-service training within health authorities as well as by centres and private training providers. If you are interested in running this course, you will first need to gain approval. Please contact AMSPAR Head Office for information.

For a list of centres who are currently offering this qualification, please see our Frequently Asked Questions.

Once you have qualified you are entitled to become a full member of AMSPAR, your professional body, and receive a wide range of benefits.

The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists
Registered Charity Number 313310. Registered in England and Wales, Company Number 850300.
Tavistock House North, Tavistock Square, London WC1H 9LN
Telephone: 020 7387 6005, Fax: 020 7388 2648